Broken Down?
The correct number to call is on your policy documents.
If you do not have these to hand and you bought your policy after 1st October 2012 you are insured with Aria (your policy number will begin with QBD) and you should ring
0800 112 4353
If you are calling from outside the UK please call
(+44) 1444 442007
If you bought your policy before 1st October 2012 (your policy number will begin QRS) you are insured with AXA and you should ring
0844 579 1433
If you are calling from outside the UK please call
(+44) 1737 815 282
Lines are open 24hrs a day, 7 days a week
It is imperative that you ring the correct insurer or a callout charge will apply. If you are in any doubt during office hours, you can call the sales office and we will transfer you to the appropriate insurer.
Calls are answered by a UK call centre
You do not have to pay the costs up front and recover them from us. We arrange the recovery for you and settle all bills directly with our recovery agents.
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